Question 1

What are your fees?

Accepted Answer

My standard fee for a therapy session is $145 for 55-minutes. I do hold a limited number of sliding scale spots.

Question 2

Do you accept insurance?

Accepted Answer

I am currently in network with United, Aetna and Medicare for residents of both CT and CO.

For CO residents, I am also in network with Kaiser of Colorado.

Many clients are able to receive partial reimbursement from their insurance company through the use of a superbill, which I am happy to provide. I encourage you to contact your insurance company to understand your out-of-network mental health benefits.

If you have questions about if I accept your insurance, feel free to fill out my contact form and I'm happy to verify your coverage.

Question 3

What is your cancellation policy?

Accepted Answer

Occasional cancellations are expected and accounted for in my fee structure.

Each client receives a set number of waived cancellations per calendar year based on their session frequency: clients with weekly appointments have 4 waived cancellations per year, while clients with bi-weekly appointments have 2. These can be used for any reason, no questions asked.

Please note: if you do not attend a session without prior notice (a “no show”), the full session fee will apply regardless of remaining waived cancellations.

Question 4

What if I am symptomatic for our session?

Accepted Answer

I work to meet my clients where they are, and that includes when in symptom flares. Therapy should be accessible even on hard symptom days.

We can get creative together. Options for low-demand sessions that I utilize with clients include turning off your camera, lying down, using the chat feature only, scheduling breaks within the session, or focusing on gentle resourcing rather than deeper processing.

Question 5

Can you consult with my other medical providers?

Accepted Answer

Yes, and I welcome it. Collaboration across your care team often leads to better outcomes. With your written consent, I am happy to consult with your physicians, neurologists, neuropsychologists, or other specialists to ensure your emotional and psychological needs are reflected in your overall care plan.

Question 6

Do I need to have a concussion to work with you?

Accepted Answer

Not at all. While brain injury is my primary specialty, I also support clients navigating chronic illness, chronic pain, long-COVID, complex trauma, and grief. Additionally, I provide support to loved ones and carepartners.

If you are unsure if I would be a good fit for what you are navigating, let’s connect over a free consultation call to talk through options together.

Question 7

How is therapy different from coaching?

Accepted Answer

Therapy is a form of licensed, regulated mental health care. Therapists are highly trained healthcare professionals who hold active state licenses and are accountable to professional and ethical standards. Therapy offers a protected space to process trauma, grief, mood changes, identity shifts, and psychological conditions that require clinical expertise.

Coaching, on the other hand, is not health care. It is typically more practical and future-focused, addressing skill-building, system navigation, and advocacy support. Coaching does not involve diagnosing or treating mental health conditions, is not regulated, and does not engage in trauma processing or deep psychological work.

Concussed. offers both therapy and coaching services. You can find more information on coaching services here.

Question 8

What happens if I am in crisis?

Accepted Answer

I am not a crisis counselor, as I am not available by phone or email outside of business hours or while in session with clients. I hold those boundaries carefully, both for my own sustainability and to ensure that I am showing up fully for clients during our scheduled time together.

That being said, supporting your safety is something I take seriously. Every client receives crisis resources at the start of our work together, and we can revisit those resources at any time. If you are in acute crisis or need immediate support outside of our sessions, I will always encourage you to call/text the 988 Crisis Line, go to your nearest emergency room, or call 911.

If you have concerns about how you would navigate a crisis moment, that is something that we can plan for together in session.

Frequently Asked Questions